I like to change organizations with metaphors.

Metaphors help my clients find and explore the great mental divide between what is and what can be. In turn the epiphanies they have help create clear, compelling visions, smart strategies and practical communication tactics that enable and empower them to achieve their personal and professional goals. I am a holistic marketing problem solver who explores, provokes and challenges the status quo with a gift for turning the sometimes tedious process of developing integrated communication programs into a dynamic leadership, team and brand building experience that lays solid track for future endeavors.

My company is called Counter Culture Communications because operations and communications come together at the service counter. Or not. Your service team; the counter culture, supports operations and customer facing communications. How they do so helps customers believe that they have come to the right place – or the wrong place. All internal and customer facing communications should be congruent with operations and should showcase your operational advantage. I am not a fan of ‘best practices’ because great people and great brands march to their own drum.